Maintenance Log

Privacy Policy

Last updated: August 2026

This Privacy Policy explains how Maintenance Log collects, uses and protects personal information when you visit and use our website.

We respect your privacy and are committed to protecting any personal information you provide to us. We do not sell or rent personal information and we do not use your information for advertising purposes.

Who We Are

This website is operated by Michael Chambers, trading as Maintenance Log, of 92 Melton High Street, Wath Upon Dearne, Rotherham, S63 6RF. If you have any questions about this Privacy Policy or wish to exercise your data protection rights, you can contact us using the details in the "Contact Us" section below.

Information We Collect

We only collect personal information where it is necessary for the operation of our website or where you choose to provide it to us.

The main way we collect personal information is through our contact form. Depending on the information you choose to provide, this may include:

• Your name

• Your email address

• Your telephone number, where provided

• The contents of your message or enquiry

We do not ask you to provide personal information unless it is necessary for us to respond to your enquiry or provide a service to you.

Contact Form

When you use our contact form, the information you provide is used to respond to your enquiry.

We process the information you provide via our contact form on the basis of legitimate interests, namely responding to enquiries submitted to us.

Contact form messages are sent via our website's hosting infrastructure directly to our own email inbox. We do not use third-party email marketing or SMTP services to process this information.

We retain contact form enquiries for as long as necessary to deal with the enquiry and any immediate follow-up. Where no ongoing business relationship results from the enquiry, we aim to delete or archive this information within 12 months. Where a business relationship or continued correspondence arises from an enquiry, we may retain related information for as long as reasonably necessary for that purpose.

Cookies

Cookies are small text files that websites can store on your device. They are commonly used to remember preferences, maintain website functionality and provide information about how a website is used.

This website uses a small number of cookies to provide basic website functionality and to remember your cookie preference.

In particular, when you accept cookies through our cookie notice, we store a cookie called cookies_accepted. This cookie allows us to remember that you have accepted our cookie notice so that we do not need to display it every time you visit the website.

The cookie does not contain your name, email address or other information that directly identifies you.

You can control or delete cookies through your web browser settings. Please be aware that disabling cookies may affect some website functionality.

We do not use cookies on this website for advertising or to sell, rent or share information about our visitors.

Google Search Console

We use Google Search Console to monitor and maintain the presence of our website in Google Search results.

Search Console provides us with information about how our website appears in Google Search, including information such as search impressions, clicks and search queries. We use this information to understand how our website is performing and to identify technical issues.

Google Search Console is used for website administration and search performance purposes. We do not use it to sell, rent or share your personal information with third parties for marketing purposes.

How We Use Your Information

Where you provide personal information, we use it only for legitimate and relevant purposes, including:

• Responding to enquiries submitted through our contact form.

• Communicating with you about an enquiry or service you have requested.

• Maintaining and securing our website.

• Preventing spam, abuse and fraudulent submissions.

• Improving the content, functionality and performance of our website.

• Complying with applicable legal and regulatory requirements.

Sharing Your Information

We do not sell, rent or trade your personal information.

We do not share your personal information with third parties for their own advertising or marketing purposes.

Contact form messages are sent directly via our website's hosting infrastructure to our own email inbox; we do not route this information through a separate third-party email or marketing provider.

We may also disclose information where required to do so by law, legal proceedings or a competent authority, or where necessary to protect the security of our website and services.

Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse or disclosure.

However, no method of transmitting or storing information electronically is completely secure, and we cannot guarantee absolute security.

How Long We Keep Your Information

We only retain personal information for as long as it is reasonably necessary for the purpose for which it was collected, unless we are required to retain it for longer by law.

Information submitted through our contact form will generally be retained for as long as necessary to respond to your enquiry, and typically no longer than 12 months, unless a continuing business relationship or subsequent communication requires longer retention.

Your Rights

Depending on the circumstances, UK data protection law gives you rights in relation to your personal information. These may include the right to:

• Request access to personal information we hold about you.

• Request correction of inaccurate information.

• Request deletion of your personal information in certain circumstances.

• Request restriction of processing in certain circumstances.

• Object to certain processing of your personal information.

If you would like to exercise any of these rights, please contact us using the details below.

Complaints

If you have any concerns about how we handle your personal information, please contact us first and we will do our best to resolve the issue.

You also have the right to complain to the Information Commissioner's Office (ICO), the UK's data protection regulator.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page and the "Last updated" date will be amended accordingly.

Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact us:

• By email: admin@maintenancelog.co.uk