Service Log Guide

Overview

The Service Log system allows managers to track and review service-related activities. This guide will help you navigate and use the service log effectively.

Important Note: Only users with manager-level access can view and modify service log entries.

Accessing the Service Log

Navigation: Access the service log through the manager dashboard
Authentication: Ensure you're logged in with manager credentials
View Options: Service logs are displayed in a table format with sortable columns

Tip: Use the dashboard shortcuts for quick access to frequently used sections.

Understanding Service Log Entries

Date: The date when the service was performed
Name: Name of the staff member who performed the service
Comments: Detailed description of the service performed

Managing Service Logs

Viewing Entries:
- All entries are displayed in chronological order
- Use the search function to find specific entries
- Sort columns by clicking on column headers
Creating New Entries:
- Click the "Add New Entry" button
- Fill in all required fields
- Add detailed comments for better tracking
Editing Entries:
- Select the entry you wish to modify
- Make necessary changes
- Save updates to confirm changes

Best Practices

Update service logs promptly after service completion
Include specific details in the comments section
Review logs regularly for tracking and quality assurance
Maintain consistent naming conventions

Tip: Regular review of service logs helps identify patterns and improve service quality.

Troubleshooting

Ensure you have active manager credentials
Check your internet connection if having access issues
Contact IT support for technical difficulties
Use the refresh button if the table doesn't load properly

Note: If you encounter persistent issues, please contact your system administrator for assistance.